CIBIL Dispute Resolution – How to Raising & Resolving, Status


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Cibil Dispute Resolution

Customers’ credit histories are gathered and evaluated by Credit Information Bureau India Limited, or CIBIL, the top credit bureau in the country. This involves acquiring client credit information and calculating each customer’s credit score based on a variety of factors. Both businesses and individuals frequently go through the process of assigning credit scores and logging credit histories.

Name, birth date, contact information, and other inconsistencies or inaccuracies in your credit report can lower your credit score and make it more difficult for you to qualify for a loan. Thus, it is essential that you raise a CIBIL disagreement, also known as a CIBIL dispute, as soon as possible to correct the errors.

What are CIBIL Disputes?

A credit bureau will give you a CIBIL score, which is a three-digit number. Your financial creditworthiness is determined by the number. Before granting you a loan, banks, and lenders consider this based on your credit history. Before printing the data on the credit reports, TransUnion CIBIL would gather it from various lenders and assess its accuracy.

You can always correct any errors in the CIBIL report or CIBIL score, including those involving bank information, contact details, your name, an unpaid balance, your date of birth, or the date the loan account was opened. CIBIL dispute is the procedure for locating and correcting inaccuracies in your credit record.

  • Individual CIBIL disputes and corporate CIBIL disputes are the two different categories of CIBIL disputes.
  • By filling out the CIBIL Dispute form found on the CIBIL website, you can always raise issues with your CIBIL report or score.
  • You can submit any commercial CIBIL grievance using the CIBIL Online Dispute Resolution Form that is available on the CIBIL website.
  • When you have raised the CIBIL disagreement, the resolution will take about 30 days.

Types Of CIBIL Disputes

CIBIL disagreements fall into one of two categories:

1. Personal Disputes

The individual himself causes a few factors that lead to individual disputes. The inclusion of inaccurate personal information, such as name, age, and residence, in your CIBIL report, is one of the causes of an individual dispute. The identical loan application being submitted more than once could also be the cause of issues with duplicate accounts. This kind of duplicate account error drastically lowers the credit score.

2. Business Disputes

Errors in business disputes are caused by the filing of incorrect information by the corporation regarding ownership details or other incorrect data. The company itself must submit the CIBIL score resolution form in the event of a dispute. Yet, it must be remembered that some details cannot be modified or corrected when disputes are resolved. They comprise, among other things, the member’s name, account number, and inquiry date. The official website can usually be used to resolve CIBIL score issues.

Raising A CIBIL Dispute

1. Mycibil’s Dispute Resolution System

  • You must first access myCIBIL on the official CIBIL website. Tap “Raise a dispute.”
  • You will have the option to choose the appropriate section to request against after clicking this button.
  • Here, you must select the account.
  • Provide the accurate information in the field provided if your dispute relates to inaccurate data, then click Submit.
  • In “Dispute type,” the appropriate field needs to be selected if the disagreement is about duplicate accounts or incorrect firm ownership information. Here, the cause of the argument needs to be made explicit.

2. Online Dispute Resolution Is Option Number Two

The dispute resolution form can be submitted online without using cibil. The form is accessible on the official CIBIL portal. For business disagreements, there is a different form as well. This is without a doubt the simplest method of requesting dispute resolution.

3. Offline Procedure For Settlement Of Disputes

The offline procedure is sending a letter to the Bombay-based CIBIL office. This correspondence must precisely list the transaction ID, report registration number, and any other necessary information.

Dispute Resolution Process

The following steps comprise the CIBIL Dispute Resolution process:

  • The issues that you have brought up are expressly marked as “in dispute.”
  • The different dispute categories are separated and delivered to the appropriate credit institution to be thoroughly investigated.
  • Depending on the nature of the issue, CIBIL will then get in touch with the relevant lender.
  • The lender evaluates the dispute and based on the investigations, decides whether to accept it or reject it.
  • Then, CIBIL receives this information.
  • If the lender denies the claim, the case is withdrawn; however, if it is validated, CIBIL updates the inaccurate data.
  • Once the problem has been resolved, the “under dispute” label is deleted.
  • It could take up to 30 days to complete this process. You will be informed by CIBIL about the dispute resolution, and adjustments will be made to the CIBIL Report as necessary.

Exceptions In CIBIL Disputes

There are several exceptions to the dispute resolution process, even though you can lodge a CIBIL dispute for most inconsistencies detected in your CIBIL report. By submitting a correction request, you cannot alter some information.

The specifics listed below are not subject to dispute:

  • Request date
  • Date of report
  • Customer number (if not an ownership dispute)
  • Username (if not an ownership dispute)
  • Control code


Your ability to obtain new credit, whether as an individual or business, is heavily influenced by your credit report. So, any inconsistency or error could harm your chances of getting credit.

As a result, you must file a CIBIL dispute as soon as you find any mistakes. CIBIL provides several options to contact customer support to give the best service possible. Online or offline, you can file a CIBIL dispute and get it settled quickly and painlessly.

If your low score results from past financial mistakes, a timely review of the report will help you avoid repeating the same mistakes. However, if the reason for your low score is a mistake made by a lender or reported by them, you should follow the CIBIL dispute resolution process to have the mistake corrected and raise your credit score.

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CIBIL Dispute FAQs:

1. How can a dispute be raised with CIBIL?

For mistakes, account ownership, and duplication of information that appears in your credit report, you can now open a dispute with CIBIL online. Customers of CIBIL are not charged for this service.

2. What is the ETA for a dispute resolution?

When the CI responds to the dispute request, CIBIL updates the changes immediately (if appropriate) and sends you an email to let you know the progress. Subject to how quickly the credit institution responds, a dispute may be resolved in around 30 days.

3. Is it possible to remove a dispute from the credit report?

You can get in touch with whichever credit bureau is reporting the dispute if you want to delete it from a credit report (for free). The phone numbers 888-210-9101 and 866-673-0140 for Experian are answered by live people. Just let them know you need to resolve the disagreement through the National Consumer Help Center (s).

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