Channel Partners – PDF Link
List of DSAs – PDF Link
Third Parties Data Sharing – PDF Link
Sachet portal – https://sachet.rbi.org.in/
Grievance redressal mechanism: Customers who wish to provide feedback or send in their complaint may use the following channels between 10:00 am and 7:00 pm, on Monday to Friday (except on national holidays).
Internal Machinery to handle the customer complaints
i) Call our Customer Service Helpline on 1800 5720 202 (Toll free) (10:00 am to 7:00 pm – Monday to Friday, except on national holidays)
ii) Email us at firstname.lastname@example.org
iii) Write to us at the mentioned address:
Lendingkart Finance Limited, 6th Floor, B Block, The First, The First Avenue Road, Behind Keshavbaug Party Plot, Vastrapur, Ahmedabad – 380 015.
In case the complaint is not resolved within the given time or if he/she is not satisfied with the solution provided by LFL, the customer can approach the Grievance Redressal Officer:
Name: Ms. Ajitha K
Contact Number: +91- 6358874622 – 10.30 am to 6.00 pm (Monday to Friday except National Holidays)
Email ID: email@example.com