Branch Manager – Secured

JOB
DESCRIPTION

1.       JD Code

Branch Manager

2.       Job Title

Branch Manager

3.       Department

Business

4.       Sub Dept/ Section

Business

5.       Branch/ Office/Location

6.       Zone/ Region/ Area

7.       Level

8.       Grade/Band

9.       CTC (Min-Max)

Up to 10 Lakhs

10.   CTC – Other Benefits/ Entitlement

As per Company policy
(Local Conveyance & Incentives)

11.   Reporting To

Cluster Business Manager

12.   Reportees

6 – 8

13.   Age – Minimum

25 years

14.   Age – Maximum

45 years

15.   Qualification – Desired (including
specialization required, if any)

Graduation – Good communication skills in local language with
some working knowledge in English

16.   Qualification-Minimum

Graduation

17.   Type of Experience (industry)

Sales and Marketing (BFSI
Preferred)

18.   Experience – Years (min/ max)

2-10 Years

19.   Team Managing Experience in Years –
Desired

2 Years

20.   Team Managing Experience in Years
(minimum)

2 Years

21.   Functional Linkages-internal

·        
Credit
department

·        
Centralized
operations department

·        
HR
teams

·        
Branch
service delivery team

·        
IT
support team

·        
Corporate
office team

22.   Functional Linkages-External

·        
Collection Agency

·        
Local Govt Bodies

·        
Boards, Corporations, Autonomous Bodies, Public
Sector Undertakings

·        
Police

·        
Legal Advisors

23.   Travelling Requirement (0%,10-20%,
20-30%, 30-50%, 50-70%, >70% etc.)

·        
Require
extensive travelling within own Area – 100%

24.   Proficiency in Computer/ Tech

·        
Ability
to learn use of Bank’s internal software

·        
Proficiency
in use of MS Word, Excel, Powerpoint, Outlook

25.   Overall purpose of the job

The Branch Manager (BM) serves as the primary
custodian of a branch’s overall performance and operational integrity. The
role involves managing the entire business lifecycle at the local level, from
talent acquisition and business growth to risk mitigation and
cross-departmental coordination.

The Branch Manager is ultimately responsible for the
P&L (Profit and Loss) of their specific unit, ensuring that
customer service remains high while maintaining strict adherence to credit
and compliance standards.

1.      
Key
Performance Areas

Sourcing

Ø  Conduct market study and prepare market
maps to streamline sourcing

Ø  Conduct market visits and promote
Bank’s various products to prospective customers

Ø  Achievement of Annual Operating Plan

Ø  Ensuring Sales executives achieve their
Threshold Targets

Ø  Adherence to audit & compliance
guidelines

Ø  Following the TAT for disbursement with
focus on First Time Right and Post Disbursement Documentation complete

Ø  Attrition Control & filling hiring
gaps. Maintaining Team cohesiveness

Ø  Control on Portfolio Attrition

Ø  Ensuring all registers are maintained
in Branch

Ø  Ensure all corporate office initiatives
are being implemented

Ø  Ensure Profitability of Business at
Branch level

Ø  Regular Customer Visits

Ø  Ensure there is no Manpower Gap

Ø  Motivate staff to achieve targets and
earn incentives

Ø  Cross selling of products like S/A
account, Insurance, Other loans.

Ø  Conduct performance review of sales
executives and suggest if some improvement is to be done.

Ø  Maintaining the MIS, generating
reports.

Pre and Post disbursement

Ø  Helping to customers for complete
documentation process of Sanction and Disbursement

Ø  Helping to customers customer needs
& solving their queries regarding the product

Ø  Monitoring of the account post
disbursal

Ø  Ensure compliance with sanction
terms

2.      
Competencies Required

(a)   
Sales

(b)   
Achievement
Orientation

(c)    
Leadership
skills

(d)    Ability to lead team

(e)   
Relationship
management

(f)     
Team
Development

(g)    Collections

(h)   
Strategy
and Planning

(i)      Resource Allocation

3.      
Personal Attributes

(a)   
Systematic

(b)   
Honesty, Loyalty

(c)    
Positive attitude with
leadership quality.

(d)   
Self-driven, who can walk that
extra mile to achieve the target

4.      
Equipment/ Facilities to be Provided by
Bank

(e)    Work Station with Landline

(f)      Mobile / SIM as per policy

(g)   
Laptop with digital
connectivity, as per policy

5.      
Any other Requirement

·        
Able bodied and healthy person,
who can undertake travel extensively.