Some high level things you would own but not limited to:
- Generate daily reports on payment, resolution, and DPD movement on collection performance of colenders.
- Maintain thorough and updated collection records and process knowledge.
- Understand the structure and flow of payment receivables and their impact on lender reports and files.
- Analyze bucket movement and monitor POS (Position Outstanding) reduction post-payment.
- Identify causes of bucket jumps and propose corrective steps.
- Maintain daily DPD and resolution details for colender.
- Accurately update collection entries in the lender’s books, ensuring consistency and compliance.
- Communicate effectively across teams to ensure smooth and accurate operations.
- Manage and resolve collection-related queries from internal teams and external lenders.
