Some high level
things you would own but not limited to :
Job Description (JD) – Collections & Payment
Reconciliation
Key Responsibilities
Validate and process in-house payments accurately before
uploading into the system.
Perform co-lending payment reconciliation and ensure timely
posting on the co-lender’s system.
Handle escalations related to collections for both in-house
and co-lending cases.
Coordinate with co-lenders and internal teams to resolve
payment and collection discrepancies.
Maintain accurate collection records and ensure compliance
with operational processes.
Monitor pending issues and follow up for timely resolution.
Support smooth collection operations through effective
communication and issue management.
Required Skills & Competencies
Strong knowledge of collections and payment reconciliation
processes.
Experience in handling co-lending operations and payment
posting activities.
Good understanding of escalation management and issue
resolution.
Ability to coordinate effectively with co-lenders and
internal stakeholders.
Strong analytical and problem-solving skills.
Good communication and interpersonal skills.
Attention to detail and accuracy in system uploads and
validations.
Preferred Qualifications
Graduate in any discipline.
Experience in collections, reconciliation, or lending
operations preferred.
Familiarity with banking/NBFC operations and co-lending
processes is an advantage.
