Operations Manager – Secured
Sourcing
Conduct market study and prepare market maps to streamline sourcing
Conduct market visits and promote Bank’s various products to prospective customers
Achievement of Annual Operating Plan
Ensuring Sales executives achieve their Threshold Targets
Adherence to audit & compliance guidelines
Following the TAT for disbursement with focus on First Time Right and Post Disbursement Documentation complete
Attrition Control & filling hiring gaps. Maintaining Team cohesiveness
Control on Portfolio Attrition
Ensuring all registers are maintained in Branch
Ensure all corporate office initiatives are being implemented
Ensure Profitability of Business at Branch level
Regular Customer Visits
Ensure there is no Manpower Gap
Motivate staff to achieve targets and earn incentives
Cross selling of products like S/A account, Insurance, Other loans.
Conduct performance review of sales executives and suggest if some improvement is to be done.
Maintaining the MIS, generating reports.
Pre and Post disbursement
Helping to customers for complete documentation process of Sanction and Disbursement
Helping to customers customer needs & solving their queries regarding the product
Monitoring of the account post disbursal
Ensure compliance with sanction terms
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