Quick Read
- You can reset a forgotten UAN password online through the EPFO Member portal using the ‘Forgot Password’ option.
- The standard reset process requires your UAN, CAPTCHA, and OTP verification on the mobile number registered with your UAN.
- If your registered mobile number has changed, EPFO provides an alternative process involving basic details and Aadhaar or PAN/KYC verification before you can register a new mobile number and reset your password.
- Once the password is reset, you can use your new credentials to sign in to the EPFO Member portal and access online EPF services.
Forgetting a password is easy. Getting locked out of an account that holds your important EPF details can be a little more frustrating. If you have misplaced your UAN password, you don’t have to visit an EPFO office to get back in. The EPFO has an online password-reset facility through which members can check their details and set a new password. This guide will show you how to reset your UAN password. It includes the things you need before you start, how to change your password after logging in, and what to do if you face some common issues like OTP or mobile number issues.
What is UAN?
UAN, or Universal Account Number, is a unique 12-digit number allotted to an EPFO member. It acts as a single identifier for an employee’s EPF account and helps link multiple PF Member IDs under one UAN. This makes it easier to manage EPF-related services and access your account through the EPFO Member portal using your UAN and password.
How Can You Reset Your UAN Password Online?
In case you are facing a problem logging in to your UAN and have forgotten its password, you can reset it online by way of visiting the EPFO Member Portal and selecting the ‘Forgot Password’ option. There, you are required to enter your UAN with CAPTCHA and then verify it using OTP by way of your registered mobile number with UAN. Thereafter, you will be required to set your password and log in to login into the portal.
What Are the Steps to Reset Your UAN Password?
Once you select ‘Forgot Password’ on the EPFO Member portal, follow these steps to complete the reset:
- Enter your UAN and captcha, then click the ‘Submit’ button
- Enter the OTP received on your registered mobile number and verify
- Create a new password with the specified conditions mentioned on the EPFO portal
- Reconfirm the new password and submit the request
- Log in to the EPFO member portal using the UAN and the new password
How Can You Change Your UAN Password After Logging In?
If you know your existing UAN password, you may change your UAN password through your EPFO Member account by logging in without the use of the ‘Forgot Password’ feature.
Follow these steps:
- Go to the EPFO Member e-Sewa portal
- Log in with your UAN, password, and CAPTCHA
- Then click on either the ‘Profile’ or ‘Account’ link
- Click on ‘Change password’
- Type your current password in the provided field
- Please re-enter the new password in the specified field, then click ‘Submit’
What Do You Need to Reset Your UAN Password?
Please make sure to prepare the following details before trying to reset the UAN password.
Valid UAN Number
Your Universal Account Number must be active and registered with EPFO. You will need it to initiate the password reset request.
Registered Mobile Number
You are asked for a mobile number registered with your UAN because EPFO will be sending a One-Time Password (OTP), which is needed for verification.
Aadhaar or PAN Details
In some cases, EPFO may ask for identity verification using Aadhaar, PAN, or other linked KYC information.
Correct Personal Information
Personal details like your name and DOB are supposed to be the same as per records held with EPFO. Any mismatch may prevent successful password recovery. Having these things readily available will speed up the password reset procedure.
What Are the Common Issues When Resetting Your UAN Password?
While the UAN password reset procedure is typically simple, many users could encounter problems of a technical or verification nature. Below are some typical issues.
OTP Not Received
In case the OTP is not delivered to your registered mobile number:
- Make sure you have an active mobile network
- Ensure the mobile number is linked with your UAN
- Wait a few minutes and request a new OTP
- Check whether SMS blocking services are enabled on your device
If the issue continues, check whether your registered mobile number is still active. If you no longer have access to it, use the alternative verification process available through the ‘Forgot Password’ option.
Mobile Number Not Linked
If your registered mobile number is outdated or no longer accessible, you can use the ‘Forgot Password’ option to follow EPFO’s alternative verification process.
- Enter your UAN and CAPTCHA
- Choose the option to use another mobile number when prompted
- Enter your basic details and provide Aadhaar or PAN details for KYC verification, if requested
- Enter your new mobile number and complete OTP verification
- Reset your UAN password after successful verification
Details Not Matching
Sometimes users enter personal details that do not match EPFO records. Common mismatches include:
- Name spelling differences
- Incorrect date of birth
- Aadhaar and UAN data inconsistencies
Review your EPFO records carefully and ensure all information matches the details linked to your UAN before attempting another reset.
UAN Not Recognised
If the UAN does not appear on the portal, please make sure that the correct UAN has been typed and is already registered with the EPFO database. If you still face the problem, then get in touch with EPFO at their official support channels.
Conclusion
Forgetting your UAN password can be a hassle, especially when you need to access your EPF details. Fortunately, you can reset it online through the EPFO Member portal using the ‘Forgot Password’ option and completing the verification process. If you no longer use the mobile number linked to your UAN, you can follow the alternative verification process provided by EPFO to regain access.
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Frequently Asked Questions
1. What should I do if I forgot my UAN password?
If you forgot your UAN password, visit the EPFO member portal, click on ‘Forgot Password’, verify your details using Aadhaar and OTP, and create a new password.
2. Can I reset my UAN password without OTP?
OTP verification is part of the UAN password-reset process. For the standard reset process, the OTP is sent to the mobile number registered with your UAN.
3. How can I change my UAN password after logging in?
After logging in to the EPFO portal, go to the account settings or profile section and select the option to change your password. Enter your current password and create a new one.
4. What are the password requirements for a UAN account?
Follow the password requirements displayed by EPFO when creating or changing your password, as these requirements may be updated.
